Housekeeping & Front Desk Staff - Hospitality Training Provided

Kickstart your career in the thriving hospitality industry at Graha Citra Cirebon! As a Housekeeping & Front Desk Staff, you'll be part of our dynamic team where you'll receive comprehensive 7-day training on our Standard Operating Procedures (SOP) and best practices. Located in the heart of Cirebon, our hotel offers a vibrant atmosphere and excellent opportunities for growth. In this role, you'll be responsible for maintaining the cleanliness and orderliness of guest rooms and public areas, as well as providing exceptional front desk services.

Graha Citra Cirebon is a well-established hotel in Cirebon, known for its warm hospitality and commitment to guest satisfaction. With a rich history spanning over a decade, we have become a favorite destination for both local and international travelers. Our team is the backbone of our success, and we're looking for dedicated individuals who are passionate about delivering outstanding service.

📋 Tanggung Jawab Pekerjaan

• Perform daily housekeeping tasks, including cleaning and sanitizing guest rooms, public areas, and restrooms.
• Inspect rooms for cleanliness and maintain a high standard of cleanliness throughout the hotel.
• Provide exceptional front desk services, including check-in/check-out, guest assistance, and handling reservations.
• Assist with guest inquiries and complaints, ensuring a positive guest experience.
• Follow and adhere to all safety and sanitation protocols.
• Collaborate with the management team to improve housekeeping and front desk operations.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• Maintain a clean and organized workspace, including storage areas and equipment.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in housekeeping or front desk roles, preferably in the hospitality industry.
• Familiarity with hotel management systems such as PMS (Property Management System) and POS (Point of Sale) is a plus.
• Strong communication and interpersonal skills to interact with guests and colleagues effectively.
• Ability to work well under pressure and meet tight deadlines.
• Attention to detail and a commitment to maintaining high standards of cleanliness and service.
• Fluency in English and Indonesian languages is required.
• Valid ID and clean criminal record.
• Willingness to learn and adapt to new systems and procedures.

🛠️ Keahlian

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